FAQ

Frequently Asked Questions

How do I make an appointment for dog hydrotherapy?

Prior to your first session, kindly complete our online Pawrental Consent Form and provide the vet referral letter via email ([email protected]). 

The initial appointment includes a one-hour consultation and therapy session. For convenience, follow up 30 minute sessions can be booked online, over the phone, or in person. 

We are excited to welcome your fur baby to K9 Aquatic. 

Do you offer specialised programs for specific health concerns?

Yes, customising programs for each dog ensures tailored care, addressing their unique needs and enhancing their overall well being.

What safety measures are in place during hydrotherapy sessions?

Safety first at K9 Aquatic! Our hands-on operator ensures your dog’s security during the session, utilising collars and leads while maintaining vigilant supervision.  Your dog’s safety is our top priority.

Is dog hydrotherapy suitable for dogs of all ages?

Yes, dog hydrotherapy is generally suitable for dogs of all ages. It provides a low-impact exercise environment, making it particularly beneficial for puppies, senior dogs and those with mobility issues. 

Hydrotherapy can cater to a variety of age related concerns, promoting overall fitness, rehabilitation and well-being through out a dogs life stages. 

Can I stay with my dog during therapy sessions?

Yes, creating a welcoming environment, our clinic values owner involvement. Calming words, treats and gentle pats strengthen the bond and enhance the positive experience for both dogs and their owners.

Can I bring my other dog that is not receiving a treatment?

Yes, for the safety and well-being of all, we kindly request dogs be kept on a leash at all times.

Are the therapists certified or trained in Canine Rehab?

Your therapist’s certificate from the Canine Health and Wellbeing Academy in Victoria, an internationally recognised training program, reflects their expertise in Canine Hydrotherapy, ensuring top-notch care for your dog’s health and well-being.

Can I claim hydrotherapy through my Pet Insurance?

We recommend checking directly with your pet insurance provider to enquire about coverage for alternative therapies. Policies can vary, and they can provide the most accurate information regarding your specific coverage for alternative therapies for your pet. Please contact us for more information.

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Still have questions?